Mass Transit Research Report: The Future of Fare Collection


In this Mass Transit research report over 200 North American transport professionals share their views on the Future of Fare Collection. 

Key findings include:

  • Top 3 challenges new fare collection systems need to solve.
  • Within 5 years, paper tickets to be surpassed by smartcards, mobile barcode, and contactless EMV.
  • 87% of transport agencies have implemented or are implementing mobile ticketing.