Mobile Ticketing Case Study: Boston's MBTA 


In 2012, Boston’s MBTA, the US’ 5th largest transit agency, had been looking to extend its smartcard, CharlieCard, to it's Commuter Rail.

This would allow riders to move away from paying on-board with cash – however the proposed smartcard project was expected to cost over $70m in CapEx alone.

Instead they opted for a mobile ticketing solution and today over a third of tickets are sold via the mobile ticketing app. Download the case study to learn more.