RTS Case Study - Account-Based Ticketing

Rochester RTS Case Study

Rochester rolls out Account-Based Ticketing and Mobility as a Service in upstate New York.

Case study Takeaways:

  • Mobile ticketing integrated into the Transit app for convenient and seamless (MaaS) rider
  • Account-Based Ticketing with smartcards and mobile removes the need for riders to buy tickets or
    select fares in advance - just tap and ride.
  • Fare-capping means riders are always charged the best price for their journey, delivering equity by
    enabling period passes for those who can’t afford to purchase them in advance.
  • Fare Payments as-a-Service (FPaaS) system delivery model enables constant updates and provides
    a cost-effective solution for RTS.

Please fill in the form to download the case study: