RTS Case Study - Account-Based Ticketing

Rochester RTS Case Study

Rochester rolls out Account-Based Ticketing and Mobility as a Service in upstate New York.

Case study Takeaways:

• Mobile ticketing integrated into the Transit app for convenient and seamless (MaaS) rider
  experiences.
• Account-Based Ticketing with smartcards and mobile removes the need for riders to buy tickets or
  select fares in advance - just tap and ride.
• Fare-capping means riders are always charged the best price for their journey, delivering equity by
  enabling period passes for those who can’t afford to purchase them in advance.
• Fare Payments as-a-Service (FPaaS) system delivery model enables constant updates and provides
  a cost-effective solution for RTS.